FAQ

What if I can't find the chart I'm looking for?

We have a portfolio of more than 1,000 nautical charts! Our portfolio covers the Great Lakes, Gulf coast, the Atlantic and Pacific coasts and select international locations. The charts shown on this web site represent a small portion of these. We will be happy to assist you in locating a specific chart that shows your area of interest. Please click here to contact us and we will be glad to work with you to find the perfect chart. Thank you for the interest in our fine art nautical charts.

What is a "gallery wrap?"

A gallery wrap is a type of frame style. Our charts are printed on heavyweight art canvas, then stretched onto a wooden frame. The image carries all the way around the frame edges, resulting in a contemporary look. This eliminates the need for traditional framing.

What exactly is the wall mural?

The wall mural is an innovative product that we are very excited about. The chart is printed onto a self-adhesive fabric. Installation is simple: peel away the backing paper and press in place. It can be repositioned, so no worries about getting it right the first time. Mounting on smooth painted drywall is recommended, but an extra strength version is available if necessary. Any of our charts can be printed in practically any size. Please call for details.

Will my chart fade or discolor?

No. All materials are archival; the art will not fade or discolor even when displayed in sunlight. Every item is custom printed and finished in our own facility to ensure the highest quality possible.

How do I care for my chart?

A light dusting with a dry cloth should be all that is needed. We recommend that no chemicals or cleaning products of any kind be used.

Do I need to do anything to get my chart ready to hang?

Your chart will come with a heavyweight picture wire attached so it is ready to hang.

How long does a custom order take to fill?

Generally we try to do custom printing in 10-14 days, unless there is editing involved (cropping, custom sizing etc.). In that case it can be 3-4 weeks for delivery. If we have the chart in stock, we can ship it out ASAP.

What form of shipping do you use?

We pack your chart in a bag with a double box, and ship via FedEx.

What if I don't like my chart once I receive it? Do you take exchanges or returns?

We hope you love your chart, of course. But if not, we will take returns or exchanges as long as we are notified by phone within 10 days of receipt. Item must be in original condition and not damaged in any way. We want you satisfied with your purchase and will strive to make it so.

What is your warranty?

Our warranty is for one year from date of purchase and covers materials and labor.

Can I view your charts in person?

If you are in the Northern Ohio area, come visit our studio at 4314 Milan Road, Sandusky. Our showroom is located within Herman's Furniture, behind the Sandusky Mall - next to Cinemark Theater.